Released workflow
The tour covers capabilities available in the current Workshop HQ product.
Opening Workshop HQ
Loading your workspace…
Public nine-stage product tour · verified 7 August 2026
Follow one job through the complete Workshop HQ workflow.
See how a future booking becomes a controlled live job, technician evidence, a clear customer decision, an Australian invoice and a traceable service history—without rebuilding the same information between disconnected tools.
One connected repair-order story
9
Connected stages
9
Verification tests
1
Working record
Every capability below has a practical test, a deeper evidence page and a clearly stated boundary between the live product and fictional demo data.
No customer data
Every name, vehicle, amount and repair-order number shown here is fictional.
Reproducible proof
A reviewer can run the published test for every stage in the live product.
Booking to paid invoice
The product is the connection between the stages.
Individual feature labels are easy to copy. Workshop HQ’s advantage is that the same job context keeps moving through the people and decisions that run a real workshop day.
1
Before arrival
Prepare tomorrow's real job without falsely starting it
Reception can attach the customer, vehicle, concern, promise time, likely labour, parts, checksheets and internal preparation while the booking remains a future arrival.
Future booking status
Customer promise time
Likely work and parts
Job-type checksheets
Reproduce this test
Prepare tomorrow's booking, then confirm it is still shown as upcoming—not arrived, clocked on or in progress.
WWorkshop HQ
Future bookingTomorrow · 8:00 am
2019 Audi A3
1ABC23 · Jordan Taylor
Customer promise · 10:30 am
Status · Booked, not arrived
Prepared work
Logbook service1.5 h
Investigate brake vibrationDiagnosis
90-point vehicle checkChecksheets ready
Likely parts
4
Missing details
0
2
Live workshop control
See the customer promise that needs intervention next
The live view brings promise times, job stage, technician activity, checksheet progress, customer decisions and parts blockers together so reception can act before a commitment is missed.
Promise-time countdowns
Active technician clocks
Pending approvals
Parts blockers
Reproduce this test
Give two jobs different hand-back times, delay one approval and block another on parts; identify the commitment at risk without opening every job.
WWorkshop HQ
LiveCars on site
18
Clocked on
6
Waiting approval
3
Parts blockers
2
Customer promises
RO-4217
2019 Audi A3
10:30 am
InspectionRO-4218
2021 Toyota Hilux
12:00 pm
Waiting partsRO-4219
2018 Mazda CX-5
2:30 pm
Approval3
One working record
Run the service visit from one repair-order command centre
Vehicle details, customer concerns, assigned work, parts, promise time, technicians, checksheets, communication, approvals and invoice context remain attached to the same repair order.
Repair-order stage
Customer and vehicle
Labour and parts
Checksheets and messages
Reproduce this test
Open the job created from the booking and locate the original concern, prepared work, current owner and next customer action without reconstructing the record.
WWorkshop HQ
RO-4217Repair-order command centre
2019 Audi A3 · Jordan Taylor
Promise
10:30 am
Technician
Alex M
Labour
2 lines
Parts
4 lines
Customer concern
Routine service and steering-wheel vibration when braking from highway speed.
Checksheets
1 of 2 complete
Conversation
Customer updated 9:14 am
Approval value
$420 pending
4
Workshop floor
Give the technician a focused phone workspace
Technicians can open assigned work, clock on, complete checks, record measurements, add notes, photos and video, communicate with the team and use safe completion controls without the full office interface.
Assigned jobs
Job and labour clocks
Measurements and notes
Photo and video capture
Reproduce this test
On a normal phone, clock onto an assigned job, record a measurement and media, then confirm an active clock prevents an unsafe completion state.
WWorkshop HQ
Technician mobileRO-4217
Audi A3 · Service
Active job clock00:42:18
Stop clock
90-point inspection
36 / 42 checked
Brake vibration
2 photos · 1 video
Workshop message
Reception replied
5
Digital vehicle inspection
Turn a finding into understandable visual evidence
Customisable job-type checksheets support condition results, measurements, plain-language findings, recommended actions, item photos, item videos and a wider vehicle walkthrough video.
Green, amber, red and not checked
Measurements
Finding and recommendation
Photos and video
Reproduce this test
Record a failed item with a measurement, explanation and video, then convert it to recommended work without losing the original evidence.
WWorkshop HQ
Inspection evidenceFront brake discs
Attention- Measurement
- 21.2 mm · minimum 22.0 mm
- Finding
- Disc thickness is below specification and vibration is visible under braking.
- Recommendation
- Replace front discs and pads as a matched axle set.
Disc measurement photo
Brake vibration video
90-point vehicle report36 complete
31 good4 monitor1 attention
6
Customer transparency
Give the motorist one clear, private live view
The branded customer portal can show the current customer-facing job stage, selected updates, customised vehicle report, measurements, photos, videos, recommendations, price and published service history through a private expiring link.
Live customer-facing stage
Visual inspection report
Photos and videos
Private expiring link
Reproduce this test
Open the portal on a customer phone, explain what was found from the evidence and confirm internal notes and staff controls are not exposed.
WWorkshop HQ
Private customer portalYour 2019 Audi A3
We found one item needing your decision
Live job stage
Inspection complete
Your technician has finished the vehicle check. The workshop is waiting for your response before continuing.
Front brakes
Evidence and price ready to review
The front brake discs measure below specification. See the technician's measurement, photo and video before deciding.
2 photos1 video$420
7
Approvals and questions
Bring every customer decision back to the job
Recommended work can be grouped with its price and evidence. The customer can approve, decline or ask a question, and each response returns to the repair order used by reception and the technician.
Grouped recommendations
Approve or decline
Ask a question
Decision time and value
Reproduce this test
Approve one group, decline another and ask a question on a third; verify all three outcomes and their timestamps on the staff repair order.
WWorkshop HQ
Decisions returned liveFront brake discs and pads
Decision recorded · 9:42 am
Cabin filter replacement
Decision recorded · 9:42 am
Wheel alignment
Decision recorded · 9:42 am
Approved
$420
Declined
$78
Needs reply
1
8
Commercial completion
Carry authorised completed work into the invoice
Customer, vehicle, labour, parts, approval context and completed work stay close to the Australian invoice instead of being reconstructed from paper, memory and disconnected messages.
Authorised work
Labour and parts
Australian GST
Invoice and payment state
Reproduce this test
Complete the approved work, prepare the invoice and reconcile the labour, parts, approval scope and GST-inclusive total against the repair order.
WWorkshop HQ
Draft invoiceInvoice INV-1048
Jordan Taylor · 2019 Audi A3
Logbook service labour1.5 h$210.00
Service parts and oil1$196.00
Approved front brakes1$420.00
Subtotal$750.91
GST$75.09
Total AUD$826.00
9
Control and improvement
Keep one traceable service story and learn from it
Status changes, technician events, inspection activity, customer decisions, communications, invoice events and key staff actions remain traceable while the recorded work feeds live and historical reporting.
Audit timeline
Recorded responsibility
Revenue and average repair order
Technician and workflow reporting
Reproduce this test
Follow the completed test job from booking to payment, identify who changed each important state and confirm its commercial result appears in reporting.
WWorkshop HQ
Traceable historyRO-4217 timeline
- 8:00 amVehicle arrivedReception
- 8:18 amTechnician clocked onAlex M
- 9:12 amInspection evidence publishedAlex M
- 9:42 amCustomer approved front brakesCustomer portal
- 11:08 amRepair order completedReception
- 11:16 amInvoice issuedAccounts
Repair order
$826
Labour time
2.1 h
Workshop reporting
MonToday
Evidence boundary
See the product. Then verify it.
This public walkthrough describes the released Workshop HQ workflow. Names, vehicles, repair-order numbers, prices and dates shown in the interface examples are fictional demonstration data; they are not customer records. Reviewers should reproduce each published verification test in the current product before treating a capability as independently verified.
Run your own workshop through the complete flow.
Workshop HQ is available now for Australian automotive workshops. Choose the plan that fits your team and test the connected workflow with your real operating requirements.
Product tour questions
Clear answers about what is shown.
Is this a tour of the real Workshop HQ workflow?
Yes. The nine stages describe released Workshop HQ capabilities and the connected workflow used by the current product. The public interface examples use fictional demonstration names, vehicles, prices and dates rather than customer records.
Can a reviewer verify the product tour?
Yes. Every stage includes a reproducible verification test. Reviewers should run the complete sequence in the current product and score only what they can demonstrate.
What does the Workshop HQ product tour cover?
It covers future booking preparation, live promise-time control, the repair order, technician mobile work, digital inspection evidence, the customer portal, customer decisions, invoicing, audit history and reporting.
Does the customer see internal workshop information?
No. The private customer portal is designed to show selected customer-facing status, updates, reports, evidence, recommendations and decisions without exposing internal technician notes, staff controls or other customer records.
Is Workshop HQ available to Australian workshops now?
Yes. Workshop HQ is available now for Australian automotive workshops, with public Australian pricing, online account creation, subscription setup and login.