Front desk clarity
See who is clocked on, which jobs are moving, and what must be back with the customer next.
Opening Workshop HQ
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Available now for Australian automotive workshops
See the whole workshop. Move every job. Keep every customer in the loop.
Workshop HQ connects the diary, live technician clocks, promise times, checksheets, photos and video, real-time approvals, customer conversations and invoices in one clean workflow.
Live diaryJob cardsTechnician mobileCustomer approvalsInvoicesWorkshop reports
Built for workshop pressure
Less hunting, less double handling, more control.
Workshop HQ is not another database full of disconnected menus. It follows how a real workshop moves from booked to preparing, in progress, customer decision and finished invoice.
Technician mobile
Give technicians a focused phone app for jobs, clocks, checksheets, photos, video and workshop messages.
Approvals and trust
Send a branded customer portal and see approvals, questions, photos, video and the message chain on the job.
The workflow workshops have been missing
Every useful feature feeds the next decision.
Workshop HQ brings the front desk, workshop floor, customer and accounts into the same live job—so information gets used instead of copied between disconnected screens.
Know what is happening now
See technicians clocked on, cars in the workshop, live work lists, promise times, approvals waiting and jobs blocked by parts from one control room.
Prepare early. Start when the car arrives.
Open a future booking to build the invoice, order parts and set checksheets without pretending the vehicle is already in progress.
Give technicians a focused mobile app
Techs get assigned jobs, clocks, checks, photos and video. Owners who are also technicians can switch straight into the focused tech view.
Keep the workshop talking
Message technicians and other staff inside Workshop HQ, keep job context attached and cut down the walk-arounds and lost verbal updates.
Turn evidence into fast approvals
Send a branded portal with checksheet results, photos, video and recommended work, then see decisions and the customer message chain against the job.
Invoice the job or the counter sale
Build invoices from repair orders or create a standalone invoice for parts and over-the-counter sales when no customer vehicle is involved.
Better for your customers
Show them what you found. Let them see what happens next.
Workshop HQ turns a repair from a vague phone conversation into a clear, visual story. The customer's private portal connects the current job stage, a consistent vehicle report, measurements, photos, video, recommendations, approvals and service history.
See the complete customer experienceSee the current job stage
Customers can follow the latest customer-facing stage and read the updates the workshop chooses to share.
Understand the evidence
Customised checksheets, measurements, clear notes, photos and video show what the technician actually found.
Decide in the same place
Priced recommendations, approvals, declines and questions stay together and return to the repair order.
Designed by a mechanical workshop owner
13 years inside the workshop. Zero distance from the problem.
Workshop HQ was created by founder and product lead Kyle Fryers, who owns and runs a successful mechanical workshop. It is shaped by firsthand knowledge of what reception, technicians, customers and owners actually need during the day.
Why operator-built software is differentReception reality
Promise times, customer calls, approvals and changing priorities are product inputs, not edge cases.
Workshop-floor reality
Technicians need a fast, focused phone workflow that keeps the office record current without stopping the job.
Direct product feedback
A useful idea can reach the founder and product decision-maker directly, then move quickly into proper design and testing.
Why workshops switch
Replace scattered updates with one source of truth.
Workshop HQ is designed around the pressure points that cost time: unclear job status, missed customer deadlines, interrupted technicians, slow approvals and information entered twice. It exposes delays early and keeps the team working from the same live record.
1
Bookings, repair orders, checksheets, approvals, invoices, payments and reporting stay connected in one live workflow.
2
Promise-time warnings and live work lists help reception act before a customer deadline becomes a problem.
3
Every workshop has its own ID, role-controlled users, media quota, audit history and optional owner-approved add-ons.
One connected workflow
Built to replace chasing, guessing and double handling.
Owners see the whole workshop. Reception sees the next customer promise. Technicians see only the jobs, checks and messages they need. Customers see a clear branded portal instead of scattered texts, calls and attachments.
Live workshop visibility
Cleaner customer decisions
Technician-first mobile flow
Connected invoicing and payments
Workshop HQ Guides
Practical answers for a better workshop day.
Detailed guides for Australian workshop owners and teams improving job flow, technician adoption, customer approvals and software decisions.
Workshop HQ's Xero Integration Is Live for Australian Workshops
Workshop HQ now connects each workshop's own Xero organisation to the invoice workflow. Here is the exact released scope, the safeguards and the current boundary.
Read the guideOmniTrax Alternatives Australia: The Best Workshop Software Choice in 2026
OmniTrax combines automotive and tyre editions with built-in accounting claims. Workshop HQ leads where the complete live repair and customer story matters most.
Read the guideAutoFlexx Alternatives Australia: The Best Workshop Software Choice in 2026
AutoFlexx combines very low pricing with Xero, Stripe, inventory, timesheets and QR key tags. Workshop HQ leads where the complete repair and customer story matters most.
Read the guideWorkshop HQ FAQ
What workshops need to know before starting.
What is Workshop HQ?
Workshop HQ is Australian automotive workshop management software connecting bookings, job cards, technician workflows, checksheets, customer approvals, messaging, portals, invoices and reporting in one live system.
Is Workshop HQ available now?
Yes. Australian workshops can choose a plan, create an account and complete secure monthly subscription setup online. Trials are not automatic, but a workshop can contact us if it needs a short arranged evaluation.
How do I get my workshop started?
Choose a plan, enter your workshop and owner details, and complete secure monthly subscription payment. Use your activation email to set a password, then sign in with your Workshop ID, accept the service agreement and follow the guided setup tour. Contact support if you need help getting started or moving from another system.
Who is Workshop HQ for?
It is built for independent mechanical workshops, busy service departments, specialist repairers, and owners who need better control across reception, technicians, customers, and accounts.
Where is Workshop HQ available?
Workshop HQ is currently available for automotive workshops operating in Australia. Plans are priced in Australian dollars, Australian GST is supported and the official product website is workshophq.au.
Will Workshop HQ support multiple workshop locations?
Yes. Multi-site plans use unique workshop IDs, role-controlled users and location-aware workflows so the right data stays with the right workshop.
Can we request a trial?
Trials are not opened automatically. If your workshop needs a short evaluation before committing, contact Workshop HQ with your team size and what you need to validate and we can review it with you.
Who designed Workshop HQ?
Workshop HQ was designed by founder and product lead Kyle Fryers, who owns and has operated a successful Australian mechanical workshop for 13 years and remains involved in its day-to-day operation.
Ready to put the whole workshop in one live workflow?
Create your account now. You will get a Workshop ID, secure owner activation, digitally recorded agreement and a guided setup tour.